Terms of Service
Last updated October 31, 2026
These terms apply when you use letteradesigns.com or purchase a portrait from Lettera. By placing an order, you agree to them.
Who we are
Lettera is operated by Andrew Wertheim, an individual doing business as Lettera, in the State of Florida, United States. You can reach us at hello@letteradesigns.com.
What we sell
Lettera sells digital files. You choose a photograph and the words; our software composes a portrait made entirely of those words; you receive the finished file as a download. Nothing physical is shipped.
Two editions are offered:
- The Master Edition ($39): a scalable vector file (SVG) that prints sharp at any size, together with a 300 DPI print-ready PNG, delivered as a single .zip download. Once purchased for a given photograph and set of words, you may download the Master Edition in any of the studio's color treatments.
- The Digital Edition ($24): a single PNG file at standard resolution (up to 2,400 pixels on the long edge), suited to screens and prints up to 8×10 inches. It carries the same personal print rights as the Master Edition.
A framed print may be offered in the future. It is not currently for sale, and joining the list for it creates no purchase or obligation.
Promotional codes
One code per order. Codes can't be combined with each other or applied to gift card purchases, have no cash value, and may end at any time without affecting orders already placed.
The photograph and words you provide
You are responsible for the photograph and the text you use. By composing or purchasing a portrait, you confirm that:
- You own the photograph, or you have permission from the copyright holder to use it this way.
- You have the right to use any text you provide. Your own vows, letters, and writing are yours to use. If the words are someone else's, such as song lyrics, poetry, or published writing, you have permission from the rights holder.
- Anyone recognizably depicted in the photograph has consented, where consent is required.
- Neither the photograph nor the words are unlawful, and neither infringes anyone's rights.
Because your photo and words are processed in your browser, we don't review them before you order. Responsibility for the photograph and the words rests with you.
Only upload photos you have the right to use. We may remove any shared preview at any time.
What you may do with your portrait
Once you have paid, you receive a personal-use license. You may:
- Print it as many times as you like, at any size, for yourself or as a gift.
- Display it in your home or share it on social media.
- Keep the file indefinitely.
You may not resell, redistribute, or license the file itself, or use it in a commercial product for sale, without our written permission. If you would like a commercial license, write to us.
What we retain
Lettera retains all rights in the software, composition process, and site design. Purchasing a portrait licenses the finished file; it does not transfer any rights in the tools that made it.
Delivery
Your file downloads immediately after Stripe confirms your payment. If a download fails, or you lose the file, write to us and we will help. See our Refunds & Delivery policy.
Buyers in the EU and UK
Consumers in the European Union and the United Kingdom normally have 14 days to withdraw from an online purchase. For digital content, that right ends once the download begins with your consent. By completing checkout you ask us to deliver your edition immediately and acknowledge that you lose the right of withdrawal once the download begins. Our own 14-day policy still applies.
Pricing and payment
Prices are in US dollars and are shown before checkout. Payment is processed by Stripe. We may change prices at any time, but never for an order already placed. Any applicable taxes are shown at checkout.
Acceptable use
Please don't use Lettera to create material that is unlawful, harassing, or hateful, or that infringes someone else's rights. Don't attempt to circumvent payment, reverse-engineer the composition process, or scrape the site. We may decline or cancel any order, refunding it in full.
Warranty and liability
Lettera is provided "as is." We work hard to keep the site reliable and the portraits beautiful, but we do not warrant that the site will be uninterrupted or error-free, or that a given photograph will produce a result you love. Photographs vary in how well they translate into text; the complimentary preview exists so you can judge before you purchase.
To the fullest extent permitted by law, our total liability for any claim relating to Lettera is limited to the amount you paid for the order in question. Nothing in these terms limits liability that cannot lawfully be limited.
Changes
We may update these terms. The version in force is the one published here at the time of your order; the date at the top shows when it last changed.
Governing law
These terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-law rules, and any dispute will be handled in the state or federal courts located in Florida. If you are a consumer outside the United States, this does not remove protections you have under the laws of the country where you live.